Returns & Refunds

We want you to be happy with your Happycloths purchase. If you are not satisfied, you may request a return within 30 days of delivery, subject to the conditions below.

Return eligibility

Items must be unused, unworn and unwashed.
Items must be returned in the same condition in which they were received, with original tags and packaging.
Personalized or customized items are not returnable unless they are defective or we sent the wrong item.

How to request a return

Please contact us through our Contact Us page with your order number and reason for return before sending an item back. We will provide the next steps for your return.

Return shipping

Return shipping costs are the customer's responsibility unless the item is defective, damaged, or incorrect. Original shipping charges are non-refundable unless the return is due to an error on our part.

Refunds

Once your returned item is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. The time it takes for the refund to appear may vary depending on your bank or payment provider.

Damaged, defective or incorrect items

If you receive a damaged, defective or incorrect item, please contact us as soon as possible with your order details. We may request photos so we can review the issue. If approved, we will arrange an appropriate replacement or refund.

Exchanges

Exchanges are subject to product and size availability. Please contact us first so we can confirm the available options.