Shipping policy

Shipping Policy

Last updated: September 29, 2026

Thank you for shopping with Happycloths. This Shipping Policy explains our shipping charges, order processing, delivery, and related conditions.

1. Shipping Coverage

Happycloths ships orders across serviceable locations in India.

International shipping may also be available for selected locations, subject to courier availability and applicable charges.

2. Domestic Shipping Charges

For orders within India:

  • Orders below ₹2,000: ₹85 shipping charge

  • Orders of ₹2,000 or more: Free Shipping

The final shipping charge applicable to your order will be displayed at checkout before payment.

3. International Shipping

International shipping, where available, is charged at approximately ₹1,800 per order.

Additional customs duties, import taxes, or local charges imposed by the destination country are not included unless specifically stated at checkout and may be payable by the customer.

4. Order Processing

Orders are processed after they are successfully placed and confirmed.

Some Happycloths products may be printed or prepared after an order is received. Processing times can therefore vary depending on the product and order volume.

Once your order has been processed and dispatched, tracking information will be provided when available.

5. Delivery Time

Delivery time depends on:

  • Customer location

  • Product availability

  • Order processing time

  • Courier serviceability

  • Public holidays

  • Weather or transportation disruptions

Any delivery estimate shown on our website, checkout, order confirmation, or tracking page is an estimate and not a guaranteed delivery date.

6. Order Tracking

Once tracking information is available, customers may use the tracking details provided with their order to check delivery progress.

You can also contact Happycloths if you need assistance with the status of your order.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Recipient name

  • House/building details

  • Street/locality

  • City and state

  • PIN code

  • Valid phone number

Happycloths is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If you notice an address error after placing an order, please contact us as soon as possible.

8. Failed Delivery or Return to Origin

If a courier is unable to deliver an order because of an incorrect address, customer unavailability, refusal of delivery, or repeated failed delivery attempts, the package may be returned to us or our fulfillment partner.

Re-shipping may require an additional shipping charge where applicable.

9. Damaged or Incorrect Shipments

If your order arrives damaged, defective, or contains an incorrect product, please contact us as soon as possible after receiving the package.

Please provide:

  • Your order number

  • Details of the issue

  • Clear photographs or video of the product and packaging where required

After reviewing the issue, we may offer an appropriate replacement, refund, or other resolution in accordance with our Return & Refund Policy.

10. Shipping Delays

Courier delays can occasionally occur because of circumstances outside our reasonable control, including:

  • Severe weather

  • Public holidays

  • Transport disruptions

  • Courier operational delays

  • Natural disasters

  • Government restrictions

  • Remote-location service limitations

We will make reasonable efforts to assist customers with delayed shipments.

11. Cash on Delivery

Cash on Delivery may be available for eligible orders and serviceable PIN codes.

COD availability will be displayed at checkout where applicable.

Additional conditions may apply to COD orders.

12. Order Cancellation After Dispatch

Once an order has been processed or dispatched, cancellation may not always be possible.

If an order is already in transit, applicable return or refund conditions will be governed by our Return & Refund Policy.

13. Contact Us

For shipping or delivery questions, please contact:

Happycloths
Nagpur, Maharashtra, India
Email: happycloths1@gmail.com
Phone/WhatsApp: +91 88885 51595